KidGig Support

Need help with the KidGig app? We're here for you.

Contact Us

Email us at support@kidgigapp.com and we'll get back to you as soon as we can.

Common Questions

How do payments work?
When a customer marks a job complete and pays, the payment is processed securely through Stripe. KidGig then manually forwards 90% of the payment to the kid's parent or guardian via Venmo or Zelle, and keeps 10% as a platform fee.

How do I delete my account?
Open the app, go to Profile, and tap "Delete Account." This permanently removes your account and all associated data.

How do I report or block someone?
Open a conversation with the person in question, tap the menu icon in the top right of the chat, and choose Report or Block.

I'm a parent/guardian with a question about payments.
Reach out to us at the email above — we're happy to help.

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